Back to Home

Payment Policy

Last Updated: January 2025

1. Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • PayPal
  • Bank Transfers (for certain courses)
  • Digital Wallets (Apple Pay, Google Pay)

2. Payment Processing

All payments are processed securely through our payment gateway partners. We do not store your complete credit card information on our servers. Your payment information is encrypted and transmitted securely using SSL technology.

3. Pricing

All course prices are displayed in the currency specified on the website. Prices are subject to change without notice, but any changes will not affect courses you have already purchased. We reserve the right to offer promotional pricing at our discretion.

4. Currency

All transactions are processed in the currency displayed on the website. If you are paying from a different country, your bank may apply currency conversion fees. Please check with your bank for details.

5. Payment Confirmation

Upon successful payment, you will receive:

  • An email confirmation with your receipt
  • Immediate access to your enrolled course
  • A payment confirmation number for your records

6. Failed Payments

If your payment fails, we will notify you via email. Common reasons for payment failure include:

  • Insufficient funds
  • Incorrect card information
  • Card expiration
  • Bank security restrictions

Please contact your bank or payment provider if you experience payment issues.

7. Refunds

Refund requests are handled according to our Cancellation Policy. Please refer to the Cancellation Policy page for detailed information about refund eligibility and procedures.

8. Security

We take payment security seriously. All payment transactions are processed through PCI-DSS compliant payment processors. We use industry-standard encryption to protect your financial information.

9. Contact for Payment Issues

If you have questions or concerns about payments, please contact us at:

Email: payments@ebirdacademy.com
Phone: +1 (555) 123-4567